FAQ
(Frequently asked questions)
This section contains many of the frequently asked questions we receive. If you cannot find an answer to your question here, please do not hesitate to contact us via email.
About Bag Balm
What is Bag Balm ?
- Bag Balm is a topical balm created in 1899 with a primary objective to sooth cow udders after milking.
Can we apply Bag balm on human skin?
- This is the most frequently asked question we receive. Bag balm was initially created for animal usage only. The manufacturer specifies this on the packaging. All the while over the years humans have achieved excellent results on dry, irritated and chapped skin.
What are the ingredients of Bag Balm?
- Bag Balm has a texture similar to Vaseline . Here is the list of active ingredients in Bag Balm : 8-Hydroxyquinoline Sulphate 0.3% in a petrolatum lanolin base.
Shipping
What is the delay in processing the order after payment has been made?
- All orders are shipped out within 3 days of the purchase date.
Which carrier do you use and how long are the transit times?
- All orders are shipped via Canada Post and are normally delivered between 2-7 days, depending on the destination address.
How much are shipping charges?
- Shipping charges vary and are based on the Canada Post rates by postal code.
Shopping
Where can we buy Bag Balm?
- Bag balm is offered on our website www.bagbalm.ca
- We are online resellers of Bag Balm and are not aware of which retail locations carry this product.
Rest assured you that the electronic transaction is secure. We use PayPal, the largest online electronic payment system in the world to process all our transactions.
Is your online payment system secure?
- We use PayPal, the largest online electronic payment system in the world to process all our transactions. We can assure you that all transactions are conducted using the highest industry standards for security and privacy.
What payment methods do you accept?
- The PayPal system accepts major credit cards such as Visa, MasterCard, American Express and Discover.
International orders or multiple units
- For all international orders or multiple units please contact us directly via email so that we can apply shipping discounts to your order.
Return policy
What is your return policy?
- Due to the nature of the product and for hygienic reasons we do not accept any returns.
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